2nd day shipping now $25 Free 2nd day shipping with order over $200
2nd day shipping now $25 Free 2nd day shipping with order over $200
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Return Policy
* We offer a live arrival guarantee on all live stock.
* In the event of a Dead on Arrival (DOA) animal, please take a clear picture of the unopened bag containing the DOA animal and email it to sales@creekwoodaquatics.com for a store credit.
* Note that shipping costs are non-refundable.
Live Arrival Guarantee
* To be eligible for the live arrival guarantee, you must report DOA animals within 2 hours of the first delivery attempt. ( Someone should be home to receive package)
* Creekwood Aquatics may require additional documentation, such as photos of the DOA animal inside the opened bag, condition of shipping box for verification purposes.